Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-counseling-tempe-az.couplesresilience.com (hereinafter referred to as “Relationship Counseling Tempe Az,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://relationship-counseling-tempe-az.couplesresilience.com.
  2. Any mobile applications or software developed by us.
  3. Online services and tools we offer to our users.
  4. Communications initiated by us, such as newsletters, emails, phone calls, and text messages.

Please note that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You create an account and use our applications and services as an authorized user.
  2. You visit our websites and engage with the content and features.
  3. We communicate with you via various channels, including email subscriptions, marketing campaigns, or customer support.

Personal Data Collection

We collect multiple categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account information, investment portfolios, or other financial records, if shared during our financial advisory services.
  4. Purchase Information: Items bought from us, purchase frequency, and related details to improve our product offerings.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for personalized experiences and analytics (e.g., IP addresses, device IDs).
  6. Location Data: Geographic information to provide location-based services and tailor content to your region.
  7. Feedback and Reviews: Comments, ratings, and reviews you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login features.
  9. Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We gather this data through direct user input, automated systems, and partnerships with third parties who assist us in providing services.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights:

  1. Strictly Necessary Cookies: Ensure the basic functionality of our website and improve security.
  2. Preference Cookies: Remember user preferences for a personalized experience.
  3. Analytics Cookies: Track website usage statistics to understand user behavior and optimize content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for the duration required by applicable laws and regulations, as well as for legitimate business purposes:

  1. Financial records and transaction histories may be kept for an extended period due to legal obligations.
  2. User accounts remain active until deactivated or closed by the user or at our discretion.
  3. We delete or anonymize data when it is no longer needed for the original purpose, ensuring compliance with data protection laws.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  1. Employing encryption for data transmission and storage.
  2. Utilizing secure third-party processing partners who adhere to strict privacy standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are designed for adults, and we encourage parents and legal guardians to supervise their minors’ online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Have inaccuracies in your data corrected.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data when no longer necessary.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.
  8. Complaints and Appeals: File complaints with relevant supervisory authorities or contact our privacy team for data-related queries.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to us: